As COVID-19 continues to affect our day-to-day life, online retailers have an increasingly important role to play. We’re acutely aware of our responsibilities and we’re doing everything we can to ensure you get the items.

At Kemei trimmer we hope you remain safe and healthy during this outbreak. It is our duty to offer a satisfying shopping experience for all of our valued customers as always. Light is at the end of the tunnel, so let’s stay strong and patient during these special times. We will be still here to do our best to support you.

The following are FAQs for order and delivery that customers care about during the coronavirus epidemic..

Q1. Will my package be delivered?

Q2. How long does it take to ship my package?

Q3. Will my package be infected?

Q4. What’s the status of my order and delivery?

Q5. Can I change the address on my order?

Q6. Is it possible to reduce contact with the deliveryman?

Due to the strict investigation of overseas customs and the shortage of flights, our company immediately deployed superior global import and export resources, communicated with channels and resources in more than ten countries and regions such as Europe, America, Asia and Australia. Under the current shortage of global supplies, quickly obtain as many medical resources as possible, and seek cooperation from multiple parties to jointly solve the problem of goods procurement and transportation, and deliver supplies to their destinations as soon as possible.

In addition to the above goods, our company is still actively coordinating to ensure that all goods are in place.